English-Spanish Customer Service Agents
Required skills: Customer Support, Data Entry, Phone Support, Virtual Assistant
Dental Office is looking to hire Customer Service agents, preferably 2 or 3 contractors with one company for:
- Appointments Setting
- Direct Response upon the phones ringing
- Customer Care
Main Job Tasks and Responsibilities
- Answer phones professionally
- Respond to patient inquiries (on inbound or outbound calls)--Guidelines to be provided
- Set appointments
- Call Patients to confirm their appointments
- Follow up on Patients who need appointments
- Keep the schedule full
- Calls patients after their appointments
Education and Experience
- Proficient in relevant computer applications
- Knowledge of customer service principles and practices
- Experience with appointment setting
- Customer service experience
- Sales experience (a plus)
Key Competencies
- Some of the contractors must speak Spanish
- Some of the contractors must speak English
- Verbal and written communication skills
- Listening skills
- Problem solving
- Attention to detail
- Email Etiquette
Others
- Reliable connection is a MUST
- Skype connection would be helpful or
set up a voip system
- Silent background
- Quality headset
Some scripts would be provided as guide but pleasant personality, courtesy and profesionalism are must.
Candidates will need to become familiar with software to use to make appointments.
- Appointments Setting
- Direct Response upon the phones ringing
- Customer Care
Main Job Tasks and Responsibilities
- Answer phones professionally
- Respond to patient inquiries (on inbound or outbound calls)--Guidelines to be provided
- Set appointments
- Call Patients to confirm their appointments
- Follow up on Patients who need appointments
- Keep the schedule full
- Calls patients after their appointments
Education and Experience
- Proficient in relevant computer applications
- Knowledge of customer service principles and practices
- Experience with appointment setting
- Customer service experience
- Sales experience (a plus)
Key Competencies
- Some of the contractors must speak Spanish
- Some of the contractors must speak English
- Verbal and written communication skills
- Listening skills
- Problem solving
- Attention to detail
- Email Etiquette
Others
- Reliable connection is a MUST
- Skype connection would be helpful or
set up a voip system
- Silent background
- Quality headset
Some scripts would be provided as guide but pleasant personality, courtesy and profesionalism are must.
Candidates will need to become familiar with software to use to make appointments.
Posted In:Customer SupportData EntryPhone SupportVirtual Assistant |
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Hi Everyone,
I'm looking for customer service agents for my product that will be launching soon. I need a call center to be able to handle refunds and subscription cancellations for my customers. Call volume will not be high in the beginning but will increase in upcoming weeks.
I'm looking for Customer service to be available from M-F 9AM to 5PM
I'm looking for customer service agents for my product that will be launching soon. I need a call center to be able to handle refunds and subscription cancellations for my customers. Call volume will not be high in the beginning but will increase in upcoming weeks.
I'm looking for Customer service to be available from M-F 9AM to 5PM
Fortune 500 Company Customer Service
rently seeking career minded individuals who would
like to work in their own home office in the area of: Customer Service, Sales, Technical
Assistance. Applicants must have a willingness to learn, be self-motivated, and able
to work independently as well as pass a background check (not a credit check). Training and one on one support provided 24/7!
Full-Time and Part-Time Positions available with flexible scheduling!
like to work in their own home office in the area of: Customer Service, Sales, Technical
Assistance. Applicants must have a willingness to learn, be self-motivated, and able
to work independently as well as pass a background check (not a credit check). Training and one on one support provided 24/7!
Full-Time and Part-Time Positions available with flexible scheduling!
Customer Service Inbound Calls
3- Agree to a background check
4- Do you have a Landline?
5- PC with Windows XP or 7
6- Work Minimum of 25 hrs per week.
7- There is no selling required, just simply answering phones from customers inquiring about services.
8- What is your hourly rate for work from home position?
If you are interested, please submit your proposal, we will be contacting you to make sure your qualifications meet our standard.
Customer Service agents needed
h
- ability to work EST business hours (North America)
- responsibility
- PC with headset in a quite environment
- Customer service experience
Please PM us:
- desired salary
- RECORDED 30 seconds speach about yourself. We won't even look into PMs without recordings
Previous experience with floral call centers is an adventage
- ability to work EST business hours (North America)
- responsibility
- PC with headset in a quite environment
- Customer service experience
Please PM us:
- desired salary
- RECORDED 30 seconds speach about yourself. We won't even look into PMs without recordings
Previous experience with floral call centers is an adventage
Customer Service Model
atch. Use whatever utilities and services (Skype?) already exist. We are not planning to re-sell this system, just to use it ourselves.
We would first like to see a basic system proof-of-concept. The hard part will be listening to the calls as they are happening. If this cannot be done in real-time that is OK, but then the calls must be recorded for later review.
Can you build this? How much would you charge to demonstrate the proof-of-concept.
We would first like to see a basic system proof-of-concept. The hard part will be listening to the calls as they are happening. If this cannot be done in real-time that is OK, but then the calls must be recorded for later review.
Can you build this? How much would you charge to demonstrate the proof-of-concept.
web portal member and customer service applications
ease see attachment. I need to build a web portal so that members and customer service agents can enter. see attachment.
already have design and website up. just need the backend for the membership area.
if you do not understand please give me a message.
Additional files submitted:
guidlines.doc
already have design and website up. just need the backend for the membership area.
if you do not understand please give me a message.
Additional files submitted:
guidlines.doc
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We are a leading recruitment firm in India.....we are alooking for apprroximate 100 customer care agents for various companies.(Both inbound as well as outbound)
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We are looking for people who have good communication skills along with good written as well as spoken english.
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Please specify any other relevant previous experience or knowledge that you have.
Please bid for your desired hourly salary.
Thanks,
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Please specify any other relevant previous experience or knowledge that you have.
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If you're interested in this challenging job, and, want to apply, feel free to reply this message attaching a quick voice introduction (audio, mp3, wav, wma...) about you in English and your contact details.
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Thank you for your bids,
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Please apply online at http://www.WorldWide-WorkForce.com
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gs.
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Previous experience with virtumart / Joomla, excel.
Attention to detail.
Pay is base + commission on sales generated.
Reply to this by answering the following questions:
What are frame sliders?
What are flush mount indicators?
Only apply if you can answer the questions above.
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Top notch English, both written and spoken. You will be expected to write articles.
Previous experience with virtumart / Joomla, excel.
Attention to detail.
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Reply to this by answering the following questions:
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What are flush mount indicators?
Only apply if you can answer the questions above.
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Every applicant receives detailed tutorial after signing first contract for probation period. After probation period and second contract Virtual Assistant gets options to learn and make a career; additional training which gives the opportunity to higher pay and higher position.
Every applicant receives detailed tutorial after signing first contract for probation period. After probation period and second contract Virtual Assistant gets options to learn and make a career; additional training which gives the opportunity to higher pay and higher position.
Non-Voice Customer Service Support/Virtual Assistant
sistant gets with salary in addition bonus and additional training for higher position if he/she wants a career which is much higher in corporate hierarchy.
Every applicant receives detailed tutorial after signing first contract for probation period. After probation period and second contract Virtual Assistant gets options to learn and make a career; additional training which gives the opportunity to higher pay and higher position.
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sistant gets with salary in addition bonus and additional training for higher position if he/she wants a career which is much higher in corporate hierarchy.
Every applicant receives detailed tutorial after signing first contract for probation period. After probation period and second contract Virtual Assistant gets options to learn and make a career; additional training which gives the opportunity to higher pay and higher position.
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e from supplier catalogs.
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Top notch English, both written and spoken.
Customer service experience.
Experience with virtumart / Joomla and light excel programming.
Attention to detail.
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Interviews are being held on the 21st of janruary. To secure a place PM with your experience in customer service, motorcycle parts, joomla/virtumart ( I will only reply to these ).
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Top notch English, both written and spoken.
Customer service experience.
Experience with virtumart / Joomla and light excel programming.
Attention to detail.
Motorcycle parts.
Interviews are being held on the 21st of janruary. To secure a place PM with your experience in customer service, motorcycle parts, joomla/virtumart ( I will only reply to these ).
