VoIP Level 1/2 Senior Support Engineer
Required skills: Asterisk PBX, Linux, MySQL, PHP, VoIP
Job: VoIP Level 1/2 Support Engineer
MondoTalk is a VoIP company providing VoIP services to subscribers located in over 100 countries.
MondoTalk is seeking a person to employ full time that meets the below requirements. Please demonstrate where possible how you are able to address the below points with proven past experience and examples.
Responsibilities include, but are not limited to:
* Provide 1st/2nd level support via phone and/or remote desktop technologies;
* Program, configure, and maintain MondoTalk’s VoIP systems;
* Create and complete client hand-over documentations;
* Directly communicate with clients to obtain their respective phone system requirements;
Mandatory Education
* Tertiary / University Degree in Computer Science and/or Software Engineering.
* A copy of your certificate MUST be provided along with the scores you achieved in each unit.
Mandatory Skills Required
You will be required to demonstrate these skills
* Telephone (VOIP/PABX) support experience
* Strong client focus and professional communication skills
* Excellent analytical and trouble shooting skills
* Experience in network troubleshooting
* Minimum 3 year experience with Asterisk.
* Minimum 5 year experience in administrating, deploying, networking and securing Linux
* Minimum 2 years experience in programming, administrating and database design in MySQL
* Minimum 3 year experience programming in PHP
* Minimum 3 years programming experience in a procedural and object orientated languages
* Minimum 3 year experience programming with HTTP POST, HTTP GET API's.
* Minimum 3 year experience programming with web services.
* Fast learner of new technologies
* Ability to prioritise tasks and reschedule tasks to meet with deadlines and changes in customer priorities
* Ability conduct R&D on new technologies and how they can best help MondoTalk in delivery of features and operating cost reductions.
* Good written and spoken English skills
* Attention to detail to ensure minimal bugs are coded into software systems
* Ability to implement internal procedures and policies with efficient automated software systems.
* Works well with remote technologies and teleconferences
* Proven Team management and leadership skills
Highly regarded skills
* 1 year experience with Virtualisation Technologies e.g. VMware VSphere
* 2 years experience in managing and budgeting projects
Your Application
Your application MUST have the following:
1) A cover letting outlining why you wish to work with MondoTalk and what you believe you have that will contribute to this company.
2) Two references for employers you have worked for before, they must have a phone number and company website so that we can contact them.
3) Demonstrate how you meet the "Mandatory Skills Required".
4) Your CV
5) The type of internet connection you have at home office and how reliable it is.
MondoTalk is a VoIP company providing VoIP services to subscribers located in over 100 countries.
MondoTalk is seeking a person to employ full time that meets the below requirements. Please demonstrate where possible how you are able to address the below points with proven past experience and examples.
Responsibilities include, but are not limited to:
* Provide 1st/2nd level support via phone and/or remote desktop technologies;
* Program, configure, and maintain MondoTalk’s VoIP systems;
* Create and complete client hand-over documentations;
* Directly communicate with clients to obtain their respective phone system requirements;
Mandatory Education
* Tertiary / University Degree in Computer Science and/or Software Engineering.
* A copy of your certificate MUST be provided along with the scores you achieved in each unit.
Mandatory Skills Required
You will be required to demonstrate these skills
* Telephone (VOIP/PABX) support experience
* Strong client focus and professional communication skills
* Excellent analytical and trouble shooting skills
* Experience in network troubleshooting
* Minimum 3 year experience with Asterisk.
* Minimum 5 year experience in administrating, deploying, networking and securing Linux
* Minimum 2 years experience in programming, administrating and database design in MySQL
* Minimum 3 year experience programming in PHP
* Minimum 3 years programming experience in a procedural and object orientated languages
* Minimum 3 year experience programming with HTTP POST, HTTP GET API's.
* Minimum 3 year experience programming with web services.
* Fast learner of new technologies
* Ability to prioritise tasks and reschedule tasks to meet with deadlines and changes in customer priorities
* Ability conduct R&D on new technologies and how they can best help MondoTalk in delivery of features and operating cost reductions.
* Good written and spoken English skills
* Attention to detail to ensure minimal bugs are coded into software systems
* Ability to implement internal procedures and policies with efficient automated software systems.
* Works well with remote technologies and teleconferences
* Proven Team management and leadership skills
Highly regarded skills
* 1 year experience with Virtualisation Technologies e.g. VMware VSphere
* 2 years experience in managing and budgeting projects
Your Application
Your application MUST have the following:
1) A cover letting outlining why you wish to work with MondoTalk and what you believe you have that will contribute to this company.
2) Two references for employers you have worked for before, they must have a phone number and company website so that we can contact them.
3) Demonstrate how you meet the "Mandatory Skills Required".
4) Your CV
5) The type of internet connection you have at home office and how reliable it is.
Posted In:Asterisk PBXLinuxMySQLPHPVoIP |
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